Privacy Policy

Last Updated: September 2026

At BRICKTOURS, we respect your privacy and are committed to protecting personal information entrusted to us by our Travel Agent Partners, travellers, clients, suppliers and website visitors.

This Privacy Policy explains how we collect, use, store and protect personal information.

1. Information We May Collect

Depending on the services requested, we may collect:

* Name and contact details

* Email address and telephone number

* Travel preferences and booking information

* Passport and visa information

* Travel and identification documents

* GST, PAN and business information from Travel Agents

* Payment and transaction information

* Information required for hotel, transport, visa, insurance or other travel arrangements

We collect only information reasonably required for providing our services, fulfilling contractual or legal obligations, or legitimate business purposes.

2. How We Use Information

Personal information may be used to:

* Process travel bookings and enquiries

* Communicate with Travel Agents and travellers

* Arrange hotels, transfers, tours and other services

* Process payments and refunds

* Prepare invoices and maintain accounting records

* Meet legal, regulatory and tax requirements

* Provide customer support

* Improve our services

* Communicate relevant business or promotional information where permitted

3. Sharing of Information

Where necessary to provide travel services, information may be shared with relevant third parties, such as:

* Hotels

* Tour operators

* Transport providers

* Airlines and rail operators

* Cruise companies

* Visa and insurance service providers

* Ground handlers

* Payment service providers

* Professional advisers and service providers

We do not sell personal information as a commercial commodity.

4. International Transfers

Travel arrangements may require personal information to be shared with service providers located outside India.

Where applicable, such transfers will be handled in accordance with applicable data-protection and legal requirements.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Retention of Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling contractual, accounting, tax, legal and regulatory requirements.

7. Your Rights

Subject to applicable law, individuals may have rights relating to their personal data, including rights to access information about processing, request correction or erasure, and raise grievances.

The DPDP Act expressly provides rights relating to access information, correction/erasure and grievance redressal. 

Requests may be sent to:

Email: info@bricktours.in

8. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage and enhance user experience.

You may manage cookie settings through your browser or applicable website controls.

9. Third-Party Websites

Our website may contain links to third-party websites. BRICKTOURS is not responsible for the privacy practices, security or content of external websites.

Users are encouraged to review the privacy policies of those websites separately.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

11. Contact Us

For privacy-related questions, requests or grievances:

BRICKTOURS

Bengaluru, Karnataka, India

Email: info@bricktours.in